I got this message after I logged into my upwork account today. As you can see they suspended my account. I went through their Help center and couldn't find the reason for suspending my account.
Last month Upwork had sent me a mail asking to verify my account using video chat.
I went ahead and verified my account with a video call from one of their representatives. Freelancer.com also follows such steps to ensure users are legit. So I did comply with their policies. Soon I received a mail stating that my profile is active now.
Your upwork account is now Active
So I checked my mail. And here is what surprised me.
What I understand from this mail is that Upwork does not want anyone who's not getting a project on their site. I have been freelancing since a long time. I was even doing full time freelancing and have a Preferred Freelancer.com Account.
Whenever I contact Freelancer.com Support team, they are quick to respond. They open and resolve tickets in 1-2 days. But Upwork has made it so clear that I see no purpose to contact their support.
Let me know in the comment below. Your thoughts on this. Thanks.
- Deepak Mishra